Who We Are

AJ & A Rake Ltd. ("we," "us," or "our") operates AJRlandscapingCO.com and provides landscaping, hardscaping, and irrigation services in Summit County, Colorado. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Information We Collect

We collect information you voluntarily provide, such as your name, phone number, email address, and property address when you submit a quote request. We also automatically collect certain technical data through Google Analytics, including pages visited, time on site, general geographic location (city/region level), device type, and referring URLs.

How We Use Your Information

We use your contact information solely to respond to your quote requests and communicate about your landscaping project. We do not sell, rent, or share your personal information with third parties for marketing purposes. Analytics data is used only to understand how our website is being used and to improve it.

Cookies & Analytics

Our website uses Google Analytics, which sets cookies in your browser to collect aggregated, anonymized data about website traffic. If you decline cookies, we disable Google Analytics tracking for your session. You can also opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

Data Storage

Quote request information is stored securely in Google Firebase Firestore, a cloud-hosted database with industry-standard security controls. We do not store payment information on our systems.

Retention

We retain contact information for as long as necessary to fulfill your service request and for a reasonable period thereafter for business records. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To request deletion, click below or email us directly.

Request Data Deletion

Third-Party Services

Our website uses Google Analytics (analytics), Google Firebase (form data storage), and Web3Forms (form submission delivery). Each of these services has its own privacy policy governing their handling of data.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised effective date.

Contact

AJ & A Rake Ltd. · Summit County, Colorado
(970) 368-5598 · AJ@AJRlandscapingCO.com

Services

AJ & A Rake Ltd. provides landscaping, hardscaping, irrigation, and related outdoor services in Summit County, Colorado. These Terms govern all service agreements between AJ & A Rake Ltd. and its clients.

Estimates

All services begin with a written estimate. No work is initiated until the client has reviewed and digitally approved the estimate. Estimates are valid for 30 days from the date of issue. Scope changes after approval may result in a revised estimate.

Payment Terms

Payment is due upon completion of each service unless otherwise specified in a seasonal service agreement. We accept check, ACH bank transfer, and major credit cards. Recurring maintenance contracts may be invoiced monthly. Overdue balances are subject to a 1.5% monthly late fee.

Cancellation

Recurring maintenance contracts may be cancelled with 14 days written notice. Project-based work (hardscape, landscape design, irrigation installation) that has been scheduled and materials ordered may be subject to a cancellation fee not to exceed the cost of materials already procured.

Insurance & Licensing

AJ & A Rake Ltd. is fully licensed and insured for operations in Summit County, Colorado (License #SCL-2847). Proof of insurance is available upon request.

Scope of Work

Work performed will be as described in the approved written estimate. Any additional work requested on-site will be quoted separately and requires approval before proceeding. We do not perform work outside the agreed scope without client authorization.

Limitation of Liability

AJ & A Rake Ltd.'s liability is limited to the value of the services provided. We are not liable for pre-existing property conditions, underground utilities not properly marked by the client or utility companies, or damage resulting from client-requested deviations from our professional recommendations.

Weather & Conditions

Summit County weather can be unpredictable. We reserve the right to reschedule services due to unsafe weather conditions, with rescheduling communicated promptly to the client. No penalty is assessed for weather-related postponements.

Property Access

The client is responsible for ensuring safe and lawful access to the property on scheduled service dates. If access is not available and no prior notice was given, a trip charge may apply.

Photos & Documentation

We photograph completed work for quality assurance and to send to clients. We may use project photos in our portfolio or marketing materials. Photos will not include identifying personal information. If you prefer your project not be featured, notify us in writing.

Dispute Resolution

Any disputes arising from services provided by AJ & A Rake Ltd. will first be addressed through good-faith negotiation. If unresolved, disputes are subject to binding arbitration in Summit County, Colorado, under Colorado law.

Contact

AJ & A Rake Ltd. · Summit County, Colorado
(970) 368-5598 · AJ@AJRlandscapingCO.com